85bd's Privacy Policy
Your personal information is the most sensitive trust you place in us — this policy clearly explains how data is collected, why it is used, and how it is kept secure.
This Privacy Policy ("Policy") applies to the 85bd platform and its associated services. By using the 85bd website or registering an account, you are considered to have agreed to the terms of this Policy. We ask that you read this Policy carefully.
Scope of Data Collection
We collect various types of information when you register and use services on the 85bd platform. This data collection is carried out solely to ensure your service experience. The categories of information collected are described below:
1.1 Identity Information
When you open an account with 85bd, we collect your full name, date of birth, national ID or passport number, mobile number, and email address. This information is essential for verifying your identity and managing your account.
1.2 Financial Information
We store information related to your payment methods in order to process deposits and withdrawals. 85bd currently handles transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Account numbers and transaction details associated with these methods are stored securely in our systems.
1.3 Technical Information
Your device's IP address, browser type and version, operating system, page visit duration, and referral source are logged automatically. This technical information is used to improve platform security and performance.
1.4 Cookie and Tracking Information
The 85bd website uses cookie technology. Cookies are small text files stored in your browser that help personalise your browsing experience. You can manage cookies through your browser settings, though doing so may limit certain services.
Purpose of Data Use
85bd uses your information only for specific and legitimate purposes. We never sell personal information to third parties without your consent. Information is used for the following purposes:
- Account verification and identity confirmation
- Processing and reviewing financial transactions
- Providing customer support and resolving complaints
- Preventing fraud and maintaining security
- Improving platform performance and resolving technical issues
- Managing bonus and rewards programmes
- Complying with applicable laws and regulations
- Monitoring responsible gaming and providing support
85bd only collects and uses your information to the extent necessary for providing services. Collecting excess data or using it for unnecessary purposes goes against our policy.
Data Security Measures
Ensuring the security of your personal and financial information is one of 85bd's top priorities. We apply the highest industry-standard security technologies, which include:
- SSL Encryption: All data exchanged between our website and servers is secured using industry-standard SSL (Secure Socket Layer) encryption technology.
- Secure Data Storage: Your information is stored in encrypted databases and can only be accessed by authorised personnel.
- Two-Factor Authentication: We use a two-step verification process as an additional layer of security.
- Regular Security Audits: Our systems undergo regular security testing by specialists.
- Firewall Protection: Advanced firewall technology prevents unauthorised access.
However, no transmission of information over the internet or digital storage can guarantee 100% security. In the event of any potential security breach, we will take the necessary steps as quickly as possible and notify you where applicable.
Sharing Information with Third Parties
85bd does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We use trusted third-party services for payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and are only given the information necessary for their specific tasks.
4.2 Legal Obligations
85bd is required to provide information to authorities when necessary under a court order, lawful investigation, or applicable law. In such cases, only the essential information is provided.
4.3 Business Mergers
If 85bd merges with or is acquired by another organisation for any reason, user information may be transferred to the new entity. Even in such cases, the terms of this Privacy Policy will remain in effect.
Your Rights and Controls
As a user of 85bd, you have certain fundamental rights over your personal information. We fully respect these rights.
- Right of Access: You can find out at any time what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you can request a correction.
- Right to Erasure: In certain circumstances you can request that your information be deleted, though some information may need to be retained for a specific period due to legal obligations.
- Right to Object to Processing: You can object to your information being used for specific purposes.
- Right to Portability: You can request your information in a structured and readable format.
- Right to Withdraw Consent: You can withdraw your consent to data processing at any time, though this will not affect processing that has already taken place.
If you wish to exercise these rights, please contact our support team. We will handle your request promptly and in the proper manner.
Data Retention Period
85bd retains your personal information only for as long as it is necessary. Under our general policy:
- Account information is retained while your account is active and is kept for a specified period even after it is closed.
- Financial transaction information is retained for a defined period to meet legal requirements.
- Communication and support-related information is kept for as long as needed for issue resolution and quality control.
- Technical logs are retained for a limited period and then securely deleted.
Protection of Minors' Data
85bd provides services only to those aged 21 and above. We do not knowingly collect or process personal information from any minor. Age verification is mandatory at the time of account registration.
If we become aware that a minor's information has been collected unintentionally, we will promptly close that account and delete the associated information.
Policy on External Links
The 85bd website may sometimes contain references to third-party websites. These external websites are outside 85bd's control and we are not responsible for their privacy policies. You are advised to read the privacy policy of any third-party website before visiting it.
Policy Changes and Updates
85bd reserves the right to change or update this Privacy Policy from time to time. When changes are made:
- A notice will be sent to your registered email before any significant changes.
- The "Last Updated" date at the top of the policy will reflect the change.
- Continuing to use the platform after changes are made will be considered acceptance of the new policy.
You are advised to visit this page regularly to stay updated on the latest version of the policy.
International Data Transfers
Due to technical infrastructure requirements, your information may be processed or stored on servers located outside Bangladesh. Regardless of where data is processed, an equivalent level of protection as described in this Privacy Policy is ensured. 85bd ensures that applicable data protection standards are followed for international transfers.
Responsible Gaming and Data Use
85bd monitors user activity patterns to ensure responsible gaming. We analyse whether anyone is displaying problematic gaming behaviour and provide support when needed. This monitoring is done entirely for the benefit of users.
To learn more about responsible gaming, visit our Responsible Gaming page.
Marketing Communications
With your consent, 85bd may send you emails or messages about relevant offers, bonus information, and platform updates. You can subscribe to or unsubscribe from these communications at any time.
To opt out of marketing communications, contact our support team or use the "Unsubscribe" option at the bottom of the email. Please note that stopping marketing communications will not affect important service-related messages, which will continue.
Privacy Contact
If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our support team. We provide support in both Bengali and English, 24/7.
Email:
Instant support is also available via live chat.